Delivery

Orders placed before 21:00 (+1 GMT) will be shipped the same day excluding weekends.

Due to COVID-19 it might occur that packages can be shipped with a delay of 1 or 2 days at the moment of ordering. We ask for your understanding. You will always get a track and trace code once a package has left our warehouse.

The Netherlands Belgium and Germany
Delivery in the Netherlands, Belgium, and Germany will happen the next day.

Within the EU
In other EU countries it generally will take 2-5 workdays before your shipment arrives.

Switzerland
We collect all orders for Switzerland and ship these once a week. Usually on Tuesday. This is the most efficient for custom clearance. That way you do not have to worry about having to pay extra costs, VAT or duties when you receive the parcel. We take care of all the transport costs and VAT.

Rest of the world
Outside the EU this can take 5-10 working days. This also depends on customs and whether you need to pay local import duties.

We always work with the leading postal firms in each country. Do you need expedited shipping? Please select that during checkout.

Returns

Not happy with your purchase?
You can return your products within 14 days after receiving your delivery.

Within the EU the returns are free of charge! For other countries returns have to be paid for.

Is your device not working?
We will exchange your product and provide you with a free return label. You will then receive a replacement product from us.

Shipping costs

We have rates for different zones

Netherlands, Germany, Belgium
Shipping cost: €6,95
Shipping is free from €30

Western Europe (EU) – Ireland, Sweden, Denmark, France, Italy, Austria, Luxemburg, Spain, Portugal, United Kingdom
Shipping cost: €6,95
Shipping is free from €60

Eastern Europe (EU) – Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia
Shipping cost: €7,50
Shipping is free from €60

Islands (EU) – Cyprus, Malta, Canary Islands, Sardinia, Sicilia, Corsica, Belearic Islands, Azores
Shipping cost: €35
Shipping is free from €250

Norway
Shipping cost: €16,50
Shipping is free from €100

Switzerland
Shipping cost: €10,50
Shipping is free from €100

Russia
Shipping cost: €22,50
Shipping is free from €120

Other Locations in the world
Shipping cost: €25
Shipping is free from €250