Privacy Statement

Who are we?
We are Swiss Point Of Care part of VPSana Group AG. You can always reach us through;

Personal information that we process
We process personal information about you because you are making use of our services and/or provide this information to us yourself.

Below a list of personal information that we process:
– First and Last name
– Address information
– Phone number
– E-mail Address
– Other personal information that you actively provide us by creating an account on our website, through correspondence or via telephone
– Location
– Data on your activity on our website
– IP-address
– Internetbrowser and device type

What about the special/sensitive information?
Our website does not have the intention to collect information on website visitors younger than 16 years, unless they have permission of their parent or guardian. We can’t check whether a visitor is 16 years or older. Therefore we recommend parents to be involved in the website activities of their children in order to prevent that data will be collected about them without parental permission. If you are convinced that we collected personal information of a minor without parental consent, please get in touch with us by sending us an e-mail. We will delete this data.

Why do we need your data?
We collect and process your data for the following reasons:
– Handling your payment
– Sending our newsletter and/or promotional materials
– Calling you in case it’s necessary to carry out our service towards you
– Offer you the opportunity to create an account.
– Delivering goods or services to you
– Analysing your behaviour on our website in order to improve its function and to offer you products and services that are tailored to your preferences.
– Following your behaviour over various websites in order for us to offer you products and services that are tailored to your preferences.

How long do we keep your data?
We will never store your data longer than is absolutely necessary to realise the goals for which your data is collected.

Do we share your information with others?
We only share your data to third parties if it’s necessary for carrying out our agreement with you or to comply with legislation.

Analysing the use of our website
We only make use of functional, analytical and tracking cookies. A cookie is a small text file that is created when you first visit this website and stored in your browser of your desktop, laptop, smartphone or tablet.  We use functional cookies to make sure the website is working how it’s supposed to work, such as making sure your preferences are being remembered. We use analytical cookies to optimise our website and providing you with the best experience. We use tracking cookies to monitor your surfing behaviour in order for us to serve you tailor made advertisements.

At your first visit to our website we informed you about these cookies and asked for your consent to place them on your computer, tablet or smartphone.

You can unsubscribe from using cookies by setting up your browser in such a way that it doesn’t store cookies anymore. Also your browser will be able to delete cookies earlier stored on your computer.

What if you want to see, adjust or remove your data?
You have the right to see, adjust or remove your personal information. You can send a request to see, adjust or remove your data to our e-mail address. To be sure the request is done by you, we ask you to supply us with a copy of your identity card or pasport. We ask you to blank out the machine readable zone (row of numbers below), pasport number and citizen service number before sending it to us. This is to protect your privacy. When receiving your request we will respond as soon as possible, but at least within 3 working days.

What about the security of your data?
We take protection of your data to heart and we will do what is necessary to prevent abuse, loss, unauthorised access, unauthorised publishing or unlawful editing of data . If you believe your data is not well secured or that there are signs of abuse, please get in touch with us.