Frequently Asked Questions (FAQ) – Mission 3-in-1 Cholesterol Meter

Find clear answers to common questions about the Mission 3-in-1 Cholesterol Meter, including test strips, blood collection, error codes and test results.

How to perform a cholesterol test

Watch the step-by-step instructions for using the Mission 3-in-1 Cholesterol Meter and learn how to perform the test correctly.

Important points before you start

Meter setup

Make sure the meter is set up correctly before your first measurement.

How to set up the meter →

Performing the test

Follow the correct procedure for blood collection and testing.

How to perform a test →

Understanding your results

Learn how to read the values shown by the Mission 3-in-1 meter.

How to read your results →

User manual

Download the full manual for detailed instructions and technical information.

View user manual →

Cholesterol card

Keep cholesterol values and reference ranges together in one overview.

Download cholesterol card →

Frequently Asked Questions

Find answers to common questions about error codes, measurement results and using the Mission 3-in-1 Cholesterol Meter.

Error E-5 – Too little blood
Error E-5

Too little blood

Error E-5 means that there was not enough blood for the meter to complete the measurement.

Mission 3-in-1 Cholesterol Meter showing error E-5

This can happen in two situations:

A. Too little blood in the capillary tube

Possible causes:

  • The capillary tube was not filled up to the filling mark.
  • The tube was filled in several small steps, which may leave air bubbles inside.
  • The blood was scraped from the finger instead of being collected directly from a rounded blood drop.
  • The first blood drop was used instead of wiping it away and using the second drop.

How to collect enough blood

  1. Make sure the finger is clean and completely dry.
  2. Use the safety lancet on the side of the fingertip.
  3. Wipe away the first blood drop with a clean tissue.
  4. Use the second blood drop for the test.
  5. If necessary, gently massage from the wrist toward the hand and finger to encourage blood flow.
  6. Hold the capillary tube lightly between the thumb and index finger.
  7. Keep the open end slightly upwards and gently touch the rounded blood drop.
  8. Allow the capillary tube to fill automatically.
  9. Continue until the blood reaches the filling mark.
Important:
Do not squeeze the capillary tube while collecting blood. Do not scrape the finger with the capillary tube, as this may introduce air or skin into the tube.
Tip:
Keep the hand relaxed and slightly below heart level. This can help blood flow more easily toward the fingertip.

B. Too little blood on the test strip

After filling the capillary tube, all of the collected blood must be transferred to the test strip.

  1. Position the filled capillary tube above the test strip.
  2. Press the bulb to release all the blood onto the strip in one continuous movement.
  3. Keep the bulb pressed.
  4. Move the capillary tube away from the test strip while still pressing the bulb.
  5. Only release the bulb once the capillary tube is away from the strip.

This helps prevent blood from being drawn back into the capillary tube.

Error E-6

Test strips expired or incorrect meter date

Error E-6 can appear when the test strips have expired, the wrong code chip is being used or the date in the meter is incorrect.

Mission 3-in-1 Cholesterol Meter showing error E-6

1. Check the code chip

Make sure the number on the code chip matches the number of the test strips.

Each new box of test strips comes with its own code chip. The chip is used for calibration and should therefore be changed when starting a new box of test strips.

Important:
Do not perform the test if the code chip does not correspond with the test strips.

2. Check the expiration date

Check the expiration date printed on the foil pouch containing the test strip.

Cholesterol test strips should not be used after the stated expiration date.

3. Check the date setting of the meter

An incorrect date setting can also cause an E-6 error. Check that the date in the meter is correct and reset it if necessary.

  • Y = year
  • M = month
  • D = day
Tip:
Instructions for setting up the meter are available in the setup guide and instructional materials.
LDL dashes

Why are LDL and the cholesterol ratio not displayed?

The Mission 3-in-1 Cholesterol Meter measures CHOL, HDL and TRIG directly and uses these values to calculate LDL cholesterol and the cholesterol ratio.

Mission 3-in-1 Cholesterol Meter displaying LDL dashes

What does the meter measure?

  • Total cholesterol (CHOL)
  • HDL cholesterol (HDL)
  • Triglycerides (TRIG)

The meter then calculates:

  • Cholesterol ratio
  • LDL cholesterol

Why do dashes appear?

If CHOL, HDL or TRIG is outside the measurement range, the meter may display dashes instead of an LDL value or cholesterol ratio.

This means that the meter does not have all the information required to calculate these values.

Measurement ranges

Total cholesterol (CHOL)
100–500 mg/dL
2.59–12.93 mmol/L

HDL cholesterol (HDL)
15–100 mg/dL
0.39–2.59 mmol/L

Triglycerides (TRIG)
45–650 mg/dL
0.51–7.34 mmol/L

Results below the measurement range may be displayed with a < symbol, while results above the range may be displayed with a > symbol.

Manual LDL calculation

When the triglyceride concentration is within the required range, LDL can be calculated manually.

mmol/L: LDL = CHOL – HDL – (TRIG / 2.2)
mg/dL: LDL = CHOL – HDL – (TRIG / 5)
Triglycerides

What are triglycerides?

Triglycerides are a type of fat found in the blood and are one of the values measured by the Mission 3-in-1 Cholesterol Meter.

The body converts energy that is not immediately needed into triglycerides and stores it for later use.

Triglyceride levels can change depending on factors such as food intake, which is why the timing of a cholesterol measurement can influence the result.

What does the Mission 3-in-1 meter measure?

The meter measures triglycerides together with total cholesterol and HDL cholesterol.

Good to know:
For consistent monitoring, try to perform measurements under similar conditions each time.
Before testing

Should I fast before doing a cholesterol test?

For a fasting lipid measurement, fasting for approximately 9–12 hours before the test is commonly used.

Why can fasting matter?

Triglyceride levels can increase after eating. Fasting can therefore provide a more consistent baseline, particularly when measuring triglycerides.

During the fasting period

  • Avoid food during the fasting period.
  • Water can generally be consumed.
  • Try to perform repeat measurements under similar conditions.
Important:
If a healthcare professional has given specific instructions about fasting or testing, follow those instructions.
Measurement ranges

Understanding the measurement ranges

Each parameter measured by the Mission 3-in-1 Cholesterol Meter has a defined measurement range.

Total cholesterol (CHOL)

100–500 mg/dL
2.59–12.93 mmol/L

HDL cholesterol (HDL)

15–100 mg/dL
0.39–2.59 mmol/L

Triglycerides (TRIG)

45–650 mg/dL
0.51–7.34 mmol/L

If a result falls outside these ranges, the meter may display an indicator instead of a numerical value.

  • A result below the measurement range may be shown with a < symbol.
  • A result above the measurement range may be shown with a > symbol.
Calculated values:
LDL cholesterol and the cholesterol ratio may not be displayed if one of the measurements required for the calculation is outside the meter’s measurement range.
Control checks

What is the difference between the control strip and control solution?

The control strips included with the meter and the separately available control solution are used for different types of checks.

Control strips

The two black/gray control strips supplied with the meter are used only to check the optical system of the meter.

They do not check the performance of the cholesterol test strips.

How to use the control strips:

  1. Open the Check function on the meter.
  2. Insert one of the supplied control strips when prompted.
  3. The meter will recognize the strip and display Yes when the optical check has been completed successfully.

Control solution

Control solution is sold separately and is used with a regular cholesterol test strip.

This check helps verify that the meter and test strip system are producing a result within the expected control range.

How to perform a control solution test:

  1. Insert a standard cholesterol test strip into the meter.
  2. Apply the control solution to the test strip according to the test procedure.
  3. Wait for the meter to display the result.
  4. Compare the result with the control range stated on the control solution bottle.
In short:
Control strips = optical system check.
Control solution = check using a cholesterol test strip against a specified control range.

What do you need to perform a cholesterol test?

To perform a cholesterol test with the Mission 3-in-1 system, you need the meter, cholesterol test strips, a capillary transfer tube and a safety lancet.

Swiss Point of Care Mission 3-in-1 Cholesterol Meter
Step 1

Mission 3-in-1 Cholesterol Meter

View product →
Swiss Point of Care Mission 3-in-1 Cholesterol Test Strips
Step 2

Mission 3-in-1 Cholesterol Test Strips

View product →
Swiss Point of Care Mission 3-in-1 Capillary Transfer Tubes 35 µl
Step 3

Capillary Transfer Tubes 35 µl

View product →
Swiss Point of Care Safety Lancets 21G 2.8 mm
Step 4

Safety Lancets 21G / 2.8 mm

View product →

Still need help?

Our support team is happy to help with questions about the Mission 3-in-1 Cholesterol Meter.

Contact us
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