For reliable results, it is essential that every test is performed correctly. Strictly following the prescribed procedures significantly reduces the chance of inaccurate results and ensures your measurements are meaningful.
Important points before you start
- Always use the correct test strips supplied for this meter.
- Check that your meter is set to the correct measurement unit (mmol/L or mg/dL).
- Store strips in a dry, closed container and never use them after the expiration date.
- Wash and dry your hands thoroughly before testing.
- Always use the second blood drop for testing.
- Instructional video
- User manual (PDF)
- Quick start guide
- Different Values – Understanding your results
- Control Solution Test – Checking meter accuracy
- HI / LO Messages
- Hypo / Hyper Warnings
- “Ketone?” Message
- How can I change the glucose meter from mmol/L to mg/dL (or vice versa)?
1. Different Values – Understanding your results
It is normal to see differences between your self-test results and those from a laboratory, or even between two self-tests.Why can results vary?
- Sample type: The meter uses capillary blood (fingerstick), while laboratories often test venous blood.
- Technology: The meter uses electrochemical analysis, whereas labs may use different methods.
- Timing: Glucose levels change throughout the day and are strongly influenced by food, exercise, and fasting.
Important to know:
- Glucose values may be higher or lower depending on the time since your last meal.
- Always test under consistent conditions to best track your personal trends.
2. Control Solution Test – Checking meter accuracy
The glucose meter can be verified with a control solution test. This confirms whether your meter and strips are working properly.When to perform a control test:
- If the strips have been stored incorrectly or exposed to humidity.
- If the meter has been dropped or damaged.
- Whenever you suspect the meter or strips may not be working properly.
How to perform a control test:
- Shake the control solution bottle.
- Place a drop on a clean surface.
- Insert a test strip into the meter.
- Touch the strip tip to the control solution.
- Compare the result with the control range printed on your test strip vial.
- If the result falls within this range → your meter and strips are accurate.
- If the result is outside the range, repeat the test with a new strip. If the problem persists, contact us.
3. HI / LO Messages
What do you see?- HI: Blood glucose is higher than the meter’s measuring range.
- LO: Blood glucose is lower than the meter’s measuring range.
- Retest with a new strip to confirm the result.
- If the message repeats, contact your healthcare professional immediately.
4. Hypo / Hyper Warnings
The meter may display warnings if your glucose is very low (hypoglycemia) or very high (hyperglycemia).- Hypo (low glucose): May cause symptoms such as sweating, shakiness, or dizziness.
- Hyper (high glucose): May cause symptoms such as thirst, frequent urination, or fatigue.
- Always follow your doctor’s treatment plan for managing low or high glucose levels.
- If symptoms are severe, seek medical help immediately.
5. “Ketone?” Message
If your glucose reading is very high, the meter may display “Ketone?” as a reminder. What does it mean? High glucose levels may be associated with ketone build-up, which can be dangerous (risk of ketoacidosis). What to do:- Check your ketone levels using an appropriate ketone test method.
- Contact your healthcare professional if you suspect ketoacidosis.


