Free Shipping in EU
For orders over €60 (not on islands)
Same day dispatch
For orders placed before 22.00 (+1 GMT)
Secure checkout
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Authorised Dealer
Official dealer of Acon Labs POC devices

Delivery and Returns

Delivery

Orders placed before 22:00 (+1 GMT) will be shipped the same day excluding weekends.

The Netherlands and Germany
Delivery in the Netherlands and Germany will happen the next day.

Within the EU
In other EU countries it generally will take 2-5 workdays before your shipment arrives.

Rest of the world
Outside the EU this can take 5-10 working days. This also depends on customs and whether you need to pay local import duties.

We always work with the leading postal firms in each country.
Do you need expedited shipping? Please select that during checkout.

Returns

Not happy with your purchase?
You can return your products within 14 days after receiving your delivery.

Within the EU the returns are free of charge! For other countries returns have to be paid for.

Is your device not working?
We will exchange your product and provide you with a free return label. You will then receive a replacement product from us.

Shipping costs

We have rates for different zones

Benelux, U.K., Germany, Spain, Portugal
Shipping cost: €4,50
Shipping is free from €60

Western Europe (EU) – Ireland, Sweden, Denmark, France, Italy, Austria
Shipping cost: €6,50
Shipping is free from €60

Eastern Europe (EU) – Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia
Shipping cost: €7,50
Shipping is free from €60

Islands (EU) – Cyprus, Malta
Shipping cost: €35
Shipping is free from €250

Norway
Shipping cost: €16,50
Shipping is free from €100

Switzerland
Shipping cost: €10,50
Shipping is free from €100

Russia
Shipping cost: €22,50
Shipping is free from €120

Other Locations in the world
Shipping cost: €25
Shipping is free from €250